Refund policy

Effective and last updated November 15, 2026. Quietlathe LLC, a Wisconsin limited liability company ("we", "us"), runs SheetLatch.

Checkout is not open yet, so nothing can be bought today. This policy applies from when it opens.

Monthly plans (Maker and Pro)

Cancel any time through the Stripe customer portal link in your receipt. The plan stays active to the end of the period you paid for. We do not refund partial months, but if something went wrong, write to us and we will look at it.

Lifetime plan, 14-day refund

You can ask for a full refund within 14 days of purchase. Write to ops@quietlathe.com from the email you bought with. After a refund, the account returns to the free plan.

Lifetime plan, if SheetLatch shuts down

“Lifetime” means the lifetime of the SheetLatch service, not the buyer's. If we shut SheetLatch down, we will give at least 60 days' notice by email. If the shutdown happens within 24 months of your purchase, we will refund the Lifetime price pro rata for the months left in those 24 months. After 24 months from purchase, no shutdown refund is owed.

Example: if we closed the service 6 months after your purchase, 18 of the 24 months would be left, and we would refund 18/24 of $49, which is $36.75.

How refunds are paid

To your original payment method through Stripe. Banks can take several days to show it. If a refund cannot go back to that method, we will contact you.

Contact

ops@quietlathe.com, Quietlathe LLC, 2800 E. Enterprise Ave Ste 333, Appleton, WI 54913.